01
Add your business content
Upload docs, sync your WhatsApp catalog, add FAQs, or enter your website URL so the AI can learn from your existing content.
WhatsApp AI agent for customer support
Train an AI agent on your website, docs, and FAQs so it can reply with accurate, human-like answers
Remembers past conversations
Human handoff
Learns from your replies
9:41
T
TechStore
online
Hi, what time do you close today?
10:30 AM
Hello! We're open until 9 PM today. Is there anything else I can help you with?
10:30 AM
Do you have the Samsung Galaxy S25 in stock?
10:31 AM
Yes! We have the Samsung Galaxy S25 available. Here it is:
Samsung Galaxy S25 — Icy Blue
$799
10:31 AM
Type a message
Whatsapp support that doesn’t rely on rigid templates
Most WhatsApp chatbots follow scripts, funnels, and flowcharts.
Respond Helper answers naturally using your business knowledge, and loops in a human when confidence is low.
The old way
Rigid workflows and decision trees
Breaks when customers ask unexpected questions
Long setup and constant maintenance
Often relies on unofficial WhatsApp workarounds
With Respond Helper
Natural conversations, not keyword matching
Answers from your FAQs, docs, and policies
Escalates to a human when it’s unsure
Learns from human replies over time
How it works
Go live on WhatsApp in 4 steps
02
Preview your AI Chatbot
Send test messages, review AI answers, and adjust their responses as you go. Preview the AI agent chatbot from your customers' perspectives.
03
Connect your WhatsApp
Link your WhatsApp Business number through Meta’s official setup. It takes a few minutes, no code required, and you can keep testing for free.
04
Go live
When you’re ready, upgrade to a paid plan and turn it on. Your AI agent will start handling incoming WhatsApp messages instantly.
More than auto-replies
A WhatsApp AI agent that actually helps customers
Answer customer questions using your real business info
When customers ask about your products, services, pricing, etc, the AI searches your content database and replies using your actual content, not made-up answers.
9:41
S
ShoeStore
online
What's your return policy?
2:15 PM
You can return any item within 30 days of purchase for a full refund, as long as it's in its original condition with tags attached. Would you like me to help start a return?
2:15 PM
Type a message
Send WhatsApp product cards from your catalog
When someone asks about a product, the AI can send native WhatsApp product cards with images, prices, and links directly from your catalog
9:41
F
FashionBoutique
online
I'm looking for running shoes under $150
3:40 PM
Here are our best sellers in your budget:
Nike Air Zoom Pegasus 41
$129.99
3:40 PM
Adidas Ultraboost Light
$139.99
3:40 PM
Type a message
Send the right documents automatically
If a customer asks for a brochure, menu, spec sheet, or price list, the AI finds the right file from your uploads and sends it in the chat.
9:41
B
Bella Italia
online
Can I see the menu?
6:10 PM
Sure! Here's our latest menu:
Bella Italia — Full Menu.pdf
3 pages · PDF
6:10 PM
Type a message
Guide customers with interactive options
Instead of long, messy replies, the AI can send interactive WhatsApp lists for service choices, appointment slots, product categories, and more.
9:41
W
Wellness Spa
online
I want to book a massage
11:20 AM
I'd be happy to help you book a massage! Please select your preferred time slot:
11:20 AM
Type a message
Hand off to a human with full context
If the AI can’t answer a question or the customer asks for a person it flags the chat, sends your handoff message, and gives you a summary so you can take over without making the customer repeat everything.
9:41
C
Customer
online
I have a billing issue with my last invoice, can I speak to someone?
4:05 PM
Of course! I'm connecting you with a team member who can help with billing. They'll have a summary of our conversation so you won't need to repeat anything.
4:05 PM
Hi! I'm Sarah from the billing team. I can see you have a question about your last invoice. Let me pull that up for you.
4:08 PM
Type a message
Stay in control of every conversation
AI handles the volume. You keep the reins.
This isn't a black box. You see every conversation. You decide how involved you want to be.
Jump in anytime
Send messages as yourself in the same thread, then hand the conversation back to AI when you’re ready.
Correct replies and improve the AI
Fix a response in the moment, and turn that correction into better answers in the future.
See the gist instantly
Get a fast summary of what the customer wants, without reading the full chat.
Get notified when needed
Get alerted when a conversation needs a human, so important chats never slip by.
FAQ
Frequently asked questions
Do I need a WhatsApp Business API account?
Yes. You'll need a WhatsApp Business API number (through a Business Solution Provider or Meta directly). This isn't for personal WhatsApp numbers.
What happens when the AI doesn't know the answer?
It escalates to you. The conversation gets flagged, the AI sends a handoff message to the customer, and you get a summary of the conversation so you can pick up where it left off.
Can I control what the AI says?
Yes. The AI only uses information from your knowledge base. You can customize its personality and tone, edit its responses, and toggle it on or off per conversation or globally.
Will the AI make things up?
The AI is grounded in your knowledge base. If it doesn't find relevant information, it tells the customer it doesn't have the answer and can escalate — rather than guessing.
Can I use this alongside my team?
Yes. Your team can step into any conversation, send messages as themselves, and hand back to the AI. The AI picks up context from human-handled messages when it's turned back on.
What languages does it support?
The AI detects the customer's language and responds accordingly. It works with 50+ languages including English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Arabic, Hindi, and many more.
How long does it take to set up?
If you have your WhatsApp Business API credentials ready, you can be live in under an hour. The main time investment is building out your knowledge base — the more you add, the better it works.
Can I see what customers are asking about?
Yes. The AI automatically logs customer goals, needs, and preferences. You can see conversation history, insights, and which knowledge base items are being used.
Stop leaving customers on read.
Join the waitlist for early access. We'll let you know when it's your turn.