AI support agent for your website
Handle more support without hiring more people
Before you hire another support rep, let an AI agent answer the questions you've already answered a hundred times.
Trained on your content
Learns from your website, files, and FAQs.
Guided by a goal
Guides conversations toward bookings and sales.
Human when it counts
Hands off to a person the moment it should.
How it works
See Respond Helper at work
Two minutes, start to finish — from a blank knowledge base to an agent answering real questions.
Add your knowledge
Paste your website URL, upload PDFs, or type answers directly. The AI trains itself on what you already have.
Put it on your site
One line of HTML — or follow the step-by-step guide for your website builder. No code required.
It answers, you approve
The AI replies instantly, around the clock — and hands the conversation to you the moment a human should take over.
What it does
Let an AI agent handle the front line
It answers what it knows, moves conversations forward, and steps aside the moment a human should take over.
Your website, price lists, policies, and FAQs — added once and kept in sync. No prompt writing.
Grounded in your own content, and it shows the exact source it pulled the answer from.
Suggests the next step instead of waiting to be asked — bookings, quotes, and sign-ups.
Collects name, intent, and timeline while it answers — no separate form bolted on.
Matches what you sell to what the customer actually needs, right inside the chat.
When it shouldn’t answer, it hands the conversation to your inbox with the full transcript.
Everything included
Small tool, complete kit
Every plan ships with the full feature set — no add-ons to puzzle over.
Knowledge base
Website pages, PDFs, and written answers in one place.
Chat widget
Fast, lightweight, and unobtrusive on any page.
Customization
Your logo, colors, tone of voice, and welcome message.
Lead generation
Collects names, emails, and intent mid-conversation.
Human handoff
Escalates to your email or helpdesk with full context.
Conversation starters
Greets visitors with the questions they ask most.
Multilingual
Detects and replies in your customer's language.
Inbox
Every conversation, searchable, in one place.
Integrations
Works with your website builder and helpdesk.
Analytics
See what customers ask and where the AI helped.
Answer corrections
Fix a reply once — the AI remembers it next time.
Safety guardrails
Continuous evals for hallucination, privacy, and misuse.
Guardrails
Tested, so it doesn't embarrass you
An AI that represents your business has one job above all: don't make things up. We run frequent, extensive evaluations against the failure modes chatbots are known for — before every release, not after a customer finds them.
When a check fails, the release doesn't ship. Simple as that.
Hallucination check
Answers must be grounded in your content — if the AI can’t find it, it says so instead of guessing.
Topic adherence
Stays on your business. Off-topic requests are politely declined, not entertained.
Data privacy
Customer details stay in your workspace and are never used to train shared models.
Prompt injection
Resists visitors trying to trick the AI into ignoring your rules or leaking instructions.
Where it lives
Works on any website
Go live in a few minutes. There's a guided setup for every major platform — and if you'd rather do it yourself, it's a quick copy-and-paste.
Add it the same way you'd add any other tool to your site — most businesses are live in minutes, with no developer.
Where it hands off
Escalates to any helpdesk
Customer messages reach the right person at the right time — so you stop losing sales because someone waited too long for an answer.
Every escalation carries the full transcript, the customer's contact details, and a one-line summary of what they need.
Multilingual
Fluent in your customers' language
The AI detects the language and replies in kind — 50+ languages, no setup.
From the founder
Why I built Respond Helper
I ran support for my own small products for years and I was always * replying to the same 6–7 questions over and over… even though the answers were literally copied word-for-word in our FAQ. I don't really want to (nor have the budget) to hire a support so I leverage the current AI tools available in the market to build what i wanted:
An AI support agent that learns from from all my existing content - website, faq, documents, etc so it can answer all general queries on my behalf. And when it encounters a complicated scenario, then it will ping me and hand the conversation over.
I don't expect the agent to solve all my customers' problems. Rather, it's should be an assistant i can trust to offload some of the work instead.
Small businesses live on their (or in this case their AI's) reputation, and that's the standard I hold the product to. I'd love for you to try it, and if it's not right for you yet, tell me why. I read every reply.
David Nge
Founder, Respond Helper
Simple, transparent pricing
Start free, upgrade when you're ready.
Starter
- 2,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 1,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Growth
- 8,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 5,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Scale
- 30,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 10,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Custom
Need higher limits, dedicated support, or custom integrations? We'll build a plan around your business.
FAQ
Frequently asked questions
How long does it take to set up?
Most people are live in under 10 minutes: paste your website URL, let the AI train itself, then add one line of HTML to your site. Building out a richer knowledge base can come later.
Do I need to know how to code?
No. Installation is a copy-paste snippet, and there are step-by-step guides for Wix, Shopify, WordPress, Squarespace, Webflow, and more.
What happens when the AI doesn't know the answer?
It says so and escalates. The conversation is flagged in your inbox, the customer can leave their contact details, and you get the full transcript with a summary so you can pick up where it left off.
Will the AI make things up?
It's grounded in your knowledge base and evaluated against hallucination before every release. If it can't find relevant information, it tells the customer it doesn't have the answer — rather than guessing.
Can I control what it says?
Yes. The AI only uses information you give it. You can set its tone and personality, correct individual answers, and turn it off per conversation or globally.
Can I step into a conversation myself?
Any time. Open the conversation in your inbox, reply as yourself, and hand back to the AI when you're done — it picks up the context from your messages.
What languages does it support?
The AI detects the customer's language and responds in it — 50+ languages including English, Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Arabic, and Hindi.
Can I see what customers are asking about?
Yes. Every conversation is logged and searchable, and analytics show the questions customers ask most, what the AI answered, and where it handed off.
Your customers are already asking
Put the answers you've already written to work — tonight, this weekend, whenever they show up.
Free to start · No credit card required