Guide

Respond Helper User Guide

Here is where you can find basic information about how Respond Helper works. If you couldn't find an answer to your question here, please leave a feedback, and we will update it.

New to Respond Helper? Start here Or email us at hello@respondhelper.com

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Getting started Getting started with Respond Helper When you create your account, you’ll see a simple 4-step setup checklist to get Respond Helper ready. Knowledge base Import your website Use pages from your existing website to answer customer questions. The assistant imports the text on the pages you choose. Add the widget to your website Add the chat widget to WordPress Use the free WPCode plugin. No theme editing and nothing breaks when you update.

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Getting started

What Respond Helper does and how to switch it on.

Knowledge base

The content your AI reads before it answers anyone.

Test your AI

Try your assistant privately and fix answers you do not like.

Customize your assistant

How it looks, how it sounds, and what it is allowed to do.

Collect leads

Turn conversations into names, numbers and bookings.

Add the widget to your website

One line of code, with step by step guides per platform.

WhatsApp

Connect a WhatsApp Business number and reply from one inbox.

Conversations

Read chats, step in yourself, and keep the inbox tidy.

Notifications

Hear about the conversations that need you.

Your account and plan

Profile, plans, limits, password and account deletion.

Troubleshooting

Fixes for the problems people run into most.

Cannot find what you need?

Email hello@respondhelper.com and tell us what you were trying to do. A human reads every message, and answers often turn into a new article here.