Browse the guide

Create your account

Sign up, confirm your email address, and land on your dashboard.

Signing up takes about a minute and does not need a card.

Sign up

  1. Go to app.respondhelper.com/register.
  2. Fill in Business Name, Email and Password. Your password needs at least 8 characters.
  3. Tick the box to accept the Terms and Privacy Policy.
  4. Select Create account.

You can also select Sign up with Google and skip the password entirely. If you do, there is no separate password to remember, and you sign in with Google every time.

The business name you enter here is the name shown in your sidebar. It is not yet the name your customers see in the chat window. You set that separately in Customize your assistant.

Confirm your email

After signing up you land on a page asking you to check your inbox. Open the email from Respond Helper and select the confirmation link.

If nothing arrives within a couple of minutes:

  • Check your spam or promotions folder.
  • Select Resend verification email on that page.
  • Make sure the address has no typo. If it does, sign up again with the correct one.

Signing up with Google skips this step.

Signing in later

Go to app.respondhelper.com/login and use the same email and password, or Sign in with Google.

Forgotten your password? Select Forgot password, enter your email, and we send a reset link. See Change your password if you are already signed in and just want to change it.

What you get on the free plan

A free account lets you build your knowledge base, test the assistant privately, and set up your widget completely. The one thing it does not do is show the widget to real visitors or reply to real customers. That needs a paid plan. See Plans and what each one includes.

What to do next

Head to Get live in 10 minutes.

Related

Last updated 31 July 2026

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